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Can I return personalized items?

Unfortunately, personalized items are not eligible for returns or refunds, due to their unique and bespoke nature. As these items are created specifically for you, we cannot restock or resell them. We therefore encourage you to carefully review your personalized product order before finalizing your purchase.

If you encounter a problem with a personalized item, such as a manufacturing defect, please contact us immediately so we can find a suitable solution.

Contact us

Our team is at your disposal to answer all your questions. We are available Monday to Friday from 9am to 5pm by email, whatsapp and on our social networks.

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